Exchange User Questions FAQ
This section has answers to questions for all 'Exchange Users. Please contact us with any questions that you do not find here. We will add all questions that are appropriate to other members. You can also ask questions in the forum.
- What do I do if there are banners showing on my site which are not appropriate?
There are two things your can do if banners are showing on your site which are not appropriate to your visitors:
- Login to your account and go to manage ads. Select the ad size you want to manage and select the ad you want to edit. Change the category for that ad.
- Become a paid advertiser and you you are not required to show exhange
user banners on your site but will pay for your imprressions and
clicks. You will find more information about this here
- Contact us if you see a banner which is offensive. We manually approve all banners and try to ensure that there are no offensive ones but some things are offensive to some people and not to others.
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- Where do I get the code to put on my website?
Exchange code is only required by exhange users and not paid members. When you login to your exchange account do the following:
- go to the 'Manage Ads' menu
- move your mouse over the size ad you want to place on your site
- select 'Get Exchange Code'
- Select the category of web site banner you want to place on your site (you can see the current banners being shown in the category of that ad size by clicking on the category). When you have selected click continue.
- Highlight (CTRL + a) the code and copy (CTRL + c).
- Paste this code into the desired location of your website to earn banner credits for impressions and/or clicks.
In the unlikely event the code does not work on your site please contact us and we will look into the problem.
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- Why don't the banners of other users show on my site?
If you have created and enabled a banner for yourself and then copied the code into your site you should see a banner appear on your site.
If you are not seeing a banner it is for one of the following reasons:
- There are no other users targeting your website category
- There are no other users with credits to show ads in your category
- You have not correctly copied and pasted the code to your website.
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